Roborock is one of the best robot vacuum brands known for their smart home devices. This vacuum is known for its incredible functioning and top-notch cleaning. The Roborock vacuum is a user-favorite vacuum known for its time-saving and convenient features. All you need to do is connect the vacuum to the WiFi to ensure optimal functioning. However, if the Roborock not connecting to WiFi, you need to fix it.
The vacuum requires a proper WiFi connection to ensure proper functioning. With the lack of a proper internet connection, the vacuum will not function at all. To connect the vacuum to the WiFi, you just need to have the Roborock app on your smartphone. From the app, you can connect your vacuum to the WiFi easily. But, if the Roborock vacuum not connecting to WiFi, you must figure out why.
If you are facing the vacuum not connecting to the WiFi, we are here for you. We are here with this post to help users with the issue. This post will explain the reasons responsible for the vacuum not connecting to the WiFi. Afterward, we will go over the troubleshooting methods you can use to fix the problem.
Why is the Roborock Not Connecting to WiFi?
To fix the issues within the vacuum, you need to figure out the causes of the issue. There could be various issues within the vacuum. Some common reasons for the issue are as follows:
- Insufficient battery power
- VPN/ad-blocker enabled
- Connected to the 5GHz network
- Not correct WiFi password
- Technical problems
These are the causes for the vacuum not connecting with the WiFi network. Further, we will discuss the troubleshooting methods.
Troubleshooting the Roborock Vacuum Not Connecting to WiFi Issue
You can find out the causes of the issue from the above section. When you know the factors responsible, you can troubleshoot the issue easily. To fix the issues within the vacuum, you can try the following methods:
Charge the Vacuum
- Before you connect the vacuum to the WiFi, you need to charge the vacuum.
- If the vacuum doesn’t have a sufficient charge, it will not function at all.
- The vacuum must be fully charged to connect the vacuum to the WiFi.
- To send the vacuum to the WiFi, you just need to press the Home button on the vacuum.
- Now, the Roborock not connecting to WiFi issue should be gone.
Disable the VPN and Ad-blocker
- If your smartphone has VPN or ad-blocker enabled, you can face an issue.
- Due to VPN and ad-blocker, you will face issues connecting the vacuum to the WiFi.
- Therefore, before connecting the vacuum to the WiFi, you need to disable the VPN.
- If there’s any VPN or ad-blocker enabled, you need to disable it accordingly.
- The Roborock vacuum not connecting to WiFi issue should be fixed.
Connect the Vacuum to the 2.4GHz
- While connecting the vacuum to the WiFi, you must connect it to the 2.4 GHz network.
- You must connect the Roborock vacuum to the 2.4 GHz network only.
- The vacuum doesn’t support the 5 GHz network and it will not work with it.
- To connect the vacuum to the 2.4 GHz, you need to go to the vacuum’s WiFi settings.
Use the Correct WiFi Password
- While connecting the vacuum to the WiFi, you must use the right WiFi password.
- If you use the incorrect WiFi password, you cannot form a connection correctly.
- If you have recently changed the WiFi password, the vacuum will disconnect.
- In this case, you need to reconnect the vacuum to the WiFi using the correct password.
- This should fix the Roborock vacuum not connecting to WiFi issue.
Reset the Vacuum
- If none of these methods are working, you must reset the vacuum.
- The reset will eliminate all major flaws and faults within the vacuum.
- To reset the vacuum, find the Home button on the vacuum.
- Now, press the Home button and hold it.
- After 5 seconds, you can release the button.
- The reset is successful and all factory default settings should be back.
- After the reset, you need to proceed with the Roborock vacuum setup.
These are some effective troubleshooting methods you can use to fix the Roborock not connecting to WiFi issue. Now that the issue within the vacuum are gone, you can start using it accordingly. We hope this blog helps you in fixing the issue with the vacuum. If there’s any issue with the vacuum, you can connect with our expert team right now.
FAQs
Can I use a WiFi extender to improve connectivity for my Roborock?
Yes, if due to too much distance, the Roborock vacuum is unable to connect to the WiFi, you can install a WiFi extender. The WiFi extender will ensure impeccable network coverage and a high-speed internet connection. Ensure to set up the extender correctly and connect it to the WiFi.
Does Roborock Work With 5GHZ Wi-Fi?
No, the Roborock doesn’t support the 5 GHz WiFi network. The 5 GHz WiFi isn’t as secure as the 2.4 GHz network. Therefore, ensure to connect the vacuum to the 2.4 GHz WiFi network only. You can change the WiFi network of the vacuum from the app settings.
How Do I Reset My Roborock Wi-Fi?
To reset the Roborock’s WiFi network, you need to open the Roborock app on your smartphone. Through the app, go to the WiFi settings and tap Reconnect. Hereon, you need to select the network from the settings and enter the password. The vacuum should be connected to the new WiFi now.
