The Roborock vacuum is among the top robot vacuums of all time. In this age, having a robot vacuum has become a necessity. If you are looking for a vacuum for your house, the Roborock vacuum is perfect for you. This vacuum is known for its impeccable functionality and remarkable features. But, you can still face issues with your vacuum, such as the Roborock offline issue.
The Roborock device offline is a serious issue that several users face. The offline issue indicates the vacuum doesn’t have a proper WiFi connection and a stable power source. So, without a stable WiFi connection, the vacuum will not function at all. Whenever you face such issues, you must eliminate them effectively.
If you are facing the Roborock vacuum offline problem, don’t worry. We are here with this post to help users fix the offline issue. With this post, you can fix the issue effectively and make the most of your Roborock vacuum. We will explain the reasons for the issue along with the troubleshooting methods you can use.
Usual Reasons for the Roborock Offline Issue
To fix the issues within the Roborock vacuum, you must figure out the reasons for the issue. There could be various reasons for the Roborock not connecting to the WiFi issue. Some common causes are as follows:
- Insufficient battery
- WiFi router too far
- Issues within the router
- Incorrect WiFi password
- App issues
- Technical glitches
These are the factors responsible for the Roborock device offline issue. Further, we will go over the troubleshooting methods for the issue.
Troubleshooting the Roborock Vacuum Offline Issue
Now that you know the reasons for the Roborock offline problem, you can fix it properly. There are numerous methods you can use to fix the issues within the vacuum. Some effective troubleshooting techniques are as follows:
Charge the Vacuum
- Before you connect the vacuum to the WiFi, you need to charge the vacuum.
- If the vacuum doesn’t have a sufficient charge, the vacuum will not connect to the WiFi.
- Therefore, ensure to charge the vacuum properly to connect it to the WiFi.
- To send the vacuum to the charging dock, just press the home button on the vacuum.
- Once the vacuum has sufficient charge, you can try reconnecting it to the WiFi.
Place the Vacuum & Router Closer
- Due to too much distance, you can have trouble connecting the vacuum to the WiFi.
- Therefore, ensure to keep the vacuum and the charging dock closer to the WiFi.
- If the devices are too far, the vacuum will have trouble detecting the network.
- You can move the vacuum closer to the router to form a seamless connection.
- This should fix the Roborock device offline issue and it should be working well.
Fix the Charging Dock
- If you are unable to charge the vacuum, there could be issues with the charging dock.
- Check the power source of the charging dock and ensure it has a proper power source.
- Without a stable power source, the charging dock will not function at all.
- You can try plugging the charging dock into another power supply.
- Now, try again with charging the vacuum and the Roborock offline issue should be gone.
Enter the Valid WiFi Password
- While connecting the vacuum to the WiFi, ensure to use the correct WiFi password.
- If you use the incorrect WiFi password, you will have trouble connecting them.
- Therefore, ensure to use a valid WiFi password to form a connection successfully.
- If you have recently changed the WiFi password, the vacuum will disconnect.
- You need to reconnect the vacuum to the WiFi using the latest password.
Fix the Router Issues
- There could be issues within the router causing the Roborock vacuum offline issue.
- If the router isn’t working well, you will have trouble connecting the vacuum to the WiFi.
- You must fix the issues within the router before you connect the vacuum to the WiFi.
- To fix the glitches within the router, restart it, update the firmware, or reset it.
- Afterward, you can try reconnecting the vacuum to the WiFi successfully.
Fix the App Issues
- There could be issues within the app preventing you from forming a connection.
- You must fix the issues within the app before you connect the vacuum to the WiFi.
- Check if the app requires an update and update it accordingly from the app.
- You can also try uninstalling and reinstalling the app after some time to fix the glitches.
- Now, reconnect the vacuum to the WiFi and fix the Roborock offline issue.
Reset the Vacuum
- If none of these methods are working, you must reset the vacuum.
- The reset will fix all flaws and faults within the vacuum.
- To reset the vacuum, press the Home button and hold it for 3-5 seconds.
- Now, locate the reset button on the Roborock vacuum.
- Just press the reset button once using a sharp object such as a pin.
- The power button, spot clean button, and home button lights will be out.
- After the reset, you must proceed with the Roborock vacuum setup.
These are some methods you can use to fix the Roborock offline issue. Now, the robot vacuum should be working well and the issue should be gone. We hope you are able to fix the issue effectively. If you are facing any other issue with your Roborock vacuum, you must get in touch with our team right now.
FAQs
Can Roborock Work Without the Internet?
No, the Roborock vacuum requires a stable WiFi connection to function properly. Without a stable WiFi connection, the vacuum will not function at all. Therefore, ensure to connect the vacuum to the WiFi properly.
How can I check if my Roborock vacuum is offline?
To check if the Roborock vacuum is offline or not, you need to open the Roborock app. From the app, you can check the status of the vacuum whenever you want. You can also find out by sending the vacuum on a cleaning job. The vacuum will not respond to your command.
How to set up the Roborock vacuum?
To set up the Roborock vacuum, you need to install the Roborock app. Through the app, you can set up the vacuum properly. Just install the app and log into your account. If you don’t have an account, you can create one from the app. After that, add the vacuum and set it up following the instructions given by the app.
